FAQ (Product, Orders, Funding etc.)
Have questions? Find answers about setting up your device compatibility, funding options, orders, shipping, returns, and more—all in one place.
🔍 SAMi Products & Features
- Will the SAMi Camera Still Record Without Internet or Wifi?
- What microSD card works with my SAMi‑3 Camera?
- What is the difference between the Global vs US / CA SAMi Kits?
- Does the SAMi router act as a hotspot?
- How does SAMi handle privacy concerns when monitoring with video?
- Can I receive push notifications for alerts to different devices?
📱 Internet & Device Compatibility
- Is SAMi compatible with other seizure detection products like a mattress pad or wearable?
- My home Wifi has bad signal - is strong Wi-Fi necessary for SAMi to work?
- Can I use any network camera?
- Does SAMi work with Android devices?
- Will SAMi run on all iPhones, iPods, or iPads?
- What Apple devices work with SAMi?
🏦 Ways to Pay For SAMi
- Are there a monthly or annual subscription/recurring fees or charges?
- Does SAMi accept Medicare or Medicaid waivers?
- How much does a SAMi Camera Cost?
- How can I receive funding for the SAMi Camera?
- Can I pay by check/PayPal/Wire transfer?
- Do you provide discounts for charities?