Submit a request – SAMi Support

Your email address

First Name

Last Name

Order Number

Search the email inbox you used to order your SAMi with by looking for an email from info@samialert.com. The email subject line will read "Order #XXXXX confirmed". Your order number is 5 digits and starts with an 8. It is also known as the P.O. No. on the packing slip you received in your order box. Alternatively, login to your SAMi Account with the email you used to purchase: https://shopify.com/62334501013/account If you received your SAMi through a grant organization (such as Danny Did) please just put the granting organization name and the name on the grant.

Phone Number(optional)

Location

Reason For Contacting Us

Additional Detail

Please provide additional information on why you are contacting us.

Select Product

Did you receive your SAMi through a charity?

If you do not own a SAMi, select "I don't own a SAMi"

WiFi Network

Are you using the SAMi WiFi network called "SAMi-5G" or your home WiFi?

Time in Use

Roughly how long have you been using this SAMi Camera?

Subject

Description

Please enter any further information you believe we should know. Once you've submitted this request, you'll receive an email asking you to register your account. Please create your account to submit your ticket. Once registered, a member of our support staff will receive your request and respond as soon as possible.

Attachments(optional)

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